This is the 3rd article in an Implementation Series of 8.
Walk through several classrooms after launching a new instructional initiative, and you will probably see variation. You will most likely see variation!
One teacher may be implementing the intended practice confidently. Another may be using parts of it. A third may have adapted it in ways that strengthen the student experience, while another may have returned to familiar routines.
Leadership teams often interpret this variation as a commitment problem:
“Some teachers have embraced the work, but others are resistant.”
“They attended the same training. Why aren’t they all doing it?”
“We communicated the expectation. They just need to follow through.”
Resistance is possible. But it should not be the first or only explanation.
Variation is information, not automatically resistance.
When implementation looks different across classrooms, teams, or grade levels, leaders should investigate the conditions producing that variation before deciding how to respond.
The Label of Resistance Can End the Investigation
Calling someone resistant provides a quick explanation for inconsistent implementation. It places the problem within the individual: the teacher lacks motivation, commitment, urgency, or willingness to change.
That conclusion may sometimes be accurate, but it can also prevent leaders from asking more useful questions.
What if one teacher understands the expectation differently?
What if another has not seen the practice modeled?
What if a team needs time to rehearse and receive feedback?
What if staff members are trying to meet several competing priorities?
What if teachers believe adaptation is prohibited, even when their students need a different approach?
What if a lack of trust makes people hesitant to admit they need help?
When leaders label people before examining conditions, they may prescribe accountability for a clarity problem, another training for a practice problem, or increased monitoring for a trust problem.
The response may create more pressure without producing better implementation.
Look for the Pattern Behind the Variation
Variation is not merely a problem to eliminate. It is evidence to study.
If the same initiative is producing different behaviors across classrooms, leaders can compare the conditions surrounding those behaviors.
Consider two teacher teams implementing the same instructional routine.
One team regularly examines student work, discusses challenges honestly, and adjusts instruction together. The other team completes the required planning template but rarely discusses whether the routine is helping students.
The difference may not be that one team cares more. The stronger implementation may be supported by:
A clearer shared understanding of the practice
A skilled facilitator
Greater relational trust
Protected collaborative time
Access to usable student evidence
More specific feedback
A team norm of learning together
The leadership question should not begin with, “Why won’t the second team comply?” It should begin with, “What conditions are enabling the first team to succeed, and which of those conditions are missing or weaker for the second team?”
That question turns variation into actionable information.
Diagnose Backward From the Result
SCALE uses a diagnostic chain to help leaders move beyond assumptions:
Result → Behavior → Condition → Leadership Action
Leaders begin with the result they are observing. Then they work backward.
What student behaviors are contributing to the result?
What adult practices are shaping those student behaviors?
What conditions are influencing the adult practices?
What leadership action could strengthen those conditions?
This matters because the same result can have different causes.
Suppose classroom walkthroughs reveal inconsistent use of formative assessment. One teacher may lack clarity about what counts as formative assessment. Another may understand the practice but need help responding to the evidence. A third may be using the practice effectively but in a form the walkthrough tool does not recognize.
One response will not address all three situations.
Effective implementation leadership requires leaders to identify the need beneath the variation.
Six Supports That May Be Missing
When implementation varies, some people may need clarity, modeling, practice, feedback, time, or permission to adapt appropriately.
Clarity
People cannot consistently implement what they do not understand.
Teachers may know the name of the initiative without understanding its essential practices. They may be unclear about what is required, what quality looks like, or how the work should affect students.
Leaders should ask: Can teachers explain the purpose of the practice, describe its essential components, and recognize what effective use looks like?
Create shared examples and identify the non-negotiables and flexibilities. Check understanding through conversation and actual planning rather than assuming that a communicated expectation is an understood expectation.
Modeling
Knowing what to do does not always mean knowing how to do it. A presentation may explain an instructional practice without showing how it works with real students. Teachers may need to see the decisions behind the practice, including how to respond when students struggle.
Have teachers seen the practice modeled in a context relevant to their students and content?
Arrange a demonstration, peer observation, or coaching conversation around a sample lesson. Make the thinking visible, not just the steps.
Practice
New practices often require rehearsal before they become reliable classroom routines. Teachers may understand an approach and still need opportunities to plan, try it, reflect, and try again. Early attempts can reveal a developing skill rather than a lack of commitment.
Where do teachers have opportunities to rehearse and refine the practice?
Use collaborative planning time to work through a lesson, anticipate student responses, and rehearse challenging moments. Follow with classroom application and support.
Feedback
People need information that helps them improve their next attempt.
A general reminder to “use the strategy more” offers little direction. Useful feedback identifies what happened, connects it to the intended student experience, and helps the teacher choose a next step.
Does feedback help teachers understand what is working and what to adjust?
Create feedback loops: gather evidence, discuss it, act on what is learned, and return to see whether the adjustment helped. Include teachers’ perspectives and student work alongside observation evidence.
Time
Implementation requires time within the workday to prepare, collaborate, and learn.
When every initiative remains a priority, teachers may return to familiar routines because those routines are manageable. Adding an expectation without making room for it can weaken follow-through.
What have we protected, simplified, or stopped so teachers can do this work well?
Examine meeting agendas, planning demands, and competing expectations. Protect time for the specific work implementation requires, then check whether that time is actually usable.
Permission to Adapt Appropriately
Consistent implementation does not require every classroom to look identical.
Teachers need clarity about which components preserve the purpose of the practice and which can change to meet students’ needs. Without that distinction, some may follow a routine rigidly while others unintentionally remove what makes it useful.
Do teachers know what they can adapt, what must remain intact, and how to assess whether an adaptation is helping?
Discuss proposed adaptations, examine student evidence, and document what the team learns. Protect the essential practice while allowing thoughtful professional judgment.
Turn the Evidence Into a Leadership Response
Choose one practice where implementation varies. Define what you expect adults to do and what students should experience. Then examine a small set of classroom observations, teacher perspectives, and student work together.
Look for patterns before drawing conclusions. Is the variation concentrated in a team, a component of the practice, or a particular teaching context? Where is implementation stronger, and what supports are present there?
Select a leadership action that addresses the identified need. If clarity is weak, develop shared examples. If teachers need practice, arrange rehearsal and coaching. If time is the barrier, change the schedule or reduce competing demands. Set a date to revisit both adult practice and student evidence.
Clear expectations and accountability still matter. When a teacher has the understanding, support, and opportunity to implement but repeatedly chooses not to, leaders need a direct conversation about that pattern and the expected next steps. Investigating conditions helps make that conversation more specific and fair.
How SCALE Helps Leaders Respond
SCALE gives leaders a way to carry this investigation into action.
Set the Vision & Team establishes the shared purpose and desired student experience.
Create the Script/Roadmap defines essential practices, needed supports, and evidence of progress.
Act & Communicate puts those supports into daily routines and keeps expectations clear.
Learn, Listen, & Linger asks leaders to stay curious long enough to understand variation, listen to the people doing the work, and adjust support based on evidence.
Empower & Elevate builds on what teams learn, strengthens their capacity, and shares practices that are producing progress.
The Leadership Production Behaviors make this work visible: Create Clarity, Build Relational Trust, Maintain Focus, Monitor Implementation Integrity, Create Feedback Loops, and Celebrate Progress. Leaders use these behaviors to strengthen the conditions that help teachers turn an expectation into consistent practice.
A Question for Your Next Leadership Meeting
Where are we seeing variation, and what might it be telling us about the conditions we have created?
Bring that question to your next leadership meeting before deciding that the answer is more training, tighter monitoring, or stronger reminders. The pattern may point to a more useful leadership move.
At Enlightening Leadership, I work side-by-side with school leaders to understand what is getting in the way and use SCALE to build a practical response. If your team is seeing uneven implementation, I would be happy to be your thought partner.
Contact me at Kelly@EnlighteningLeadership.com.

Hello, I'm Kelly Hastings!
I'm a former teacher and principal who now supports school leaders through coaching and training. As the founder of Enlightening Leadership, I help educators implement real change using the SCALE framework. I write from lived experience - always grounded, practical, and focused on what works in real schools.
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